Frequently Asked Questions about computer maintenance
❒ Protection against cyberattacks : VSEs are prime targets for hackers because their systems are often less secure. Training your employees is therefore essential to reduce cybersecurity risks
❒ Maintenance and updates : Maintenance costs can quickly add up, especially when there is a breakdown or the need for updates. Using an IT service provider saves you from hiring a full-time IT professional and thus reduces your expenses
❒ Availability and continuity of service : a computer failure can paralyze the activity of a VSE and the loss of data can lead to serious financial and operational consequences. Hence the importance of setting up regular backups and adopting secure cloud solutions
❒ Technological choices and multiplicity of solutions : the software market is vast, complex and technologies evolve rapidly. It is therefore essential to choose applications that are easy to use and adapted to the specific needs of your company.
❒ Saving time and money : rapid resolution of your IT problems without traveling, reducing on-site intervention costs
❒ Expertise and competence : access to a wide range of skills to solve various complex IT problems
❒ Convenience and flexibility : remote support from anywhere, anytime, without disrupting your business
❒ IT prevention and security : personalized advice to prevent your IT problems and protect your sensitive data.
❒ Proactive maintenance: continuous monitoring and management to prevent your breakdowns
❒ Technical assistance: responsive support to resolve your IT problems and training of your teams to maximize their cybersecurity
❒ Software management : installation, updates, and support for your applications
❒ Consultation and audit : regular assessments and advice to optimize your infrastructure.
❒ Controlled costs : a predictable IT budget thanks to fixed subscription fees, avoiding surprises linked to one-off interventions
❒ Unlimited access to support : technical support available for an unlimited number of incidents, ensuring constant assistance when needed
❒ Privileged relationship with a dedicated specialist : better understanding of the specific needs of your business and faster resolution of your problems
❒ Peace of mind : assurance of operational and secure IT, allowing your company to concentrate on its core business.
